Reference

How bv77 Handles Your Privacy

Your account data belongs to you, and we treat it that way. This policy explains what we collect, why we collect it, and how you can request changes or deletions — covering everything from your login activity to payment details processed through JazzCash, Easypaisa…

Account Data ProtectionPayment Info Handled SecurelyYour Right to Request DeletionCookie Controls AvailableContact Us to Update Records

Explore the Lobby Read FAQ

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and data integrity run through every part of your account. We use encrypted connections for all data in transit, including payment flows through JazzCash, Easypaisa, and Raast. Account access is protected by OTP verification on login — a code sent to your registered mobile number each time you sign in from a new device. This stops unauthorised access even if your password is compromised. We review data retention regularly and remove records that no longer serve a legitimate purpose.

Cookies and Session Data

We use cookies to keep your session active and remember your device. You can clear these in your browser settings at any time. Disabling cookies will require you to log in again on your next visit.

Account Security Steps

Every new device login triggers an OTP to your registered number. If you receive an OTP you did not request, contact support immediately via live chat to lock the account.

Data Retention Policy

We keep your account record while your account is active and for a period after closure as required by applicable rules. Once that period ends, personal data is deleted from our systems.

Your Right to Access and Correct

You can request a full export of your stored personal data or ask us to correct inaccurate details at any time. Submit the request through live chat or the in-app Help tab and we will respond within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you need to update, access, or remove personal information linked to your bv77 account, our support team handles privacy requests directly. You can reach us through live chat in the lobby, by email, or via the in-app help tab on mobile — whichever works for you. Privacy requests are handled separately from general account queries so they move without delay.

Live Chat Open the lobby on your phone or browser and tap the chat icon. A support agent can log a formal data request or escalate to our privacy team on the spot.

Email Support Send your privacy request to the support email listed in your account settings. Include your registered mobile number so we can locate your record quickly.

In-App Help Tab On mobile, the Help tab in your account menu has a dedicated privacy request option. Submit your query there and you will receive a response to your registered contact.

What We Collect and Why It Matters

bv77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on bv77, we collect the details needed to run it — your registered mobile number, email address, and the payment method you connect, whether that is JazzCash, Easypaisa, or Raast. Transaction records are kept to process withdrawals and verify your wallet.

1
We also log device and session data, including your browser type and approximate location, to detect unusual access and keep your account secure. Cookies track your session so you stay logged in across pages without re-entering your PIN. We do not sell your personal data to
2
third parties. Data shared with payment processors — including JazzCash, Easypaisa, and Raast — is limited to what those services need to complete a transaction. Retention periods depend on regulatory requirements in the jurisdictions where we operate; access to bv77 depends on local law and is
3
available only where local law permits. You may request a copy of your stored data or ask us to delete your account record by contacting support directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Questions About This Policy

Real questions about how your data is handled — answered directly without legal filler.

We collect your mobile number, email address, device details, and the payment method you register — JazzCash, Easypaisa, Raast, or a bank account. We also log session activity to detect unusual access.

We share only what is necessary. Payment processors like JazzCash and Easypaisa receive transaction data to complete your deposit or withdrawal. We do not sell personal information to advertisers or data brokers.

Contact support through live chat or the in-app Help tab and ask for a data export. Include your registered mobile number so we can locate your record and process the request without delay.

Yes. Submit a deletion request through live chat or via email support. We will close the account and remove your personal data after any mandatory retention period under applicable rules has passed.

All payment data — including JazzCash, Easypaisa, and Raast transactions — is transmitted over encrypted connections. We do not store full wallet credentials on our servers after a transaction is completed.

Inactive accounts are retained for a period set by applicable regulations. After that window closes, your personal data is deleted. You can also request early deletion by contacting support directly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoTerms & Conditions

How bv77 Handles Your Privacy

How We Protect and Manage Your Information

Cookies and Session Data

Account Security Steps

Data Retention Policy

Your Right to Access and Correct

Reach Us About Your Data

Your Questions About This Policy

01 What personal data does bv77 collect when I open an account?

02 Does bv77 share my data with third parties?

03 How do I request a copy of my data?

04 Can I ask bv77 to delete my account and personal data?

05 How does bv77 protect my payment information?

06 What happens to my data if I stop using my account?

Privacy Policy

Related pages

Related pages