Explore How Raast Help 511 Connects to Your bv77 Account
Raast 511 is a helpline run by the State Bank of Pakistan that handles Raast ID registration problems, CNIC mismatches, and payment reversals. When you use Raast to fund your bv77 wallet, the transfer routes through your bank's Raast-enabled app using your registered mobile number or CNIC as the Raast ID. If the receiving end flags a mismatch — say your name
on the bank account differs from what bv77 holds — the payment can bounce back to your bank. Calling 511 from your registered mobile gets you the bank-side resolution. On the bv77 side, our account team can cross-check the wallet reference so both ends align.